We are here to help.
If you have questions about our products, orders, shipping, returns, refunds, or anything else, please contact our customer service team.
Customer Service
Store Name: Joya
Email: [email protected]
Phone: +1 718-852-6979
Business Address:
19 Vanderbilt Avenue
Brooklyn, NY 11205
United States
Business Hours:
Monday–Friday, 9:00 AM–5:00 PM
Order Support
When contacting us about an existing order, please include your order number so that we can assist you more efficiently.
We aim to respond to customer inquiries within 1–2 business days.